Subaru Added Security
The only Extended Service Plan backed by Subaru!
Added Security® plans are extended service agreements designed to protect your Subaru beyond the coverage provided by your original manufacturer's warranty. They are exclusively for Subaru vehicles and backed by the company that cares most about your long-term satisfaction, Subaru.
Check out our interactive brochure.
Maintenance Plans
- 2 or 3 years/30,000; 36,000; or 45,000 miles
- Mileage intervals - 3,750 or 7,500
These plans are especially attractive if you lease your Subaru. You can include the cost in your lease payment. Then with the maintenance plan, your only auto expense may be at the gas pump! And the roadside assistance package is included at no extra cost.
- Enables you to lock in the cost of the scheduled maintenance required to keep your basic factory warranty in force and your car in tip-top running condition.
- Provides service by factory-trained technicians
- Guarantees the use of genuine Subaru parts
- Allows your car to be serviced at a quality Subaru dealer at a competitive price
Classic Plan
Covers major parts, including engine, all-wheel drive (AWD), transmission, towing, and car rental.
Various Plans To Suit Your Driving Needs
Many plan options up to 8 years, 120,000 miles, and 10 years, 100,000 miles.
Towing and Rental Benefits
During covered repairs, you will receive towing and rental car reimbursements.
Comprehensive Coverage
Includes wear and tear, onboard computers and other items often excluded from service agreements.
What Does Coverage Look Like?
Click Here for Added Security Details
Gold Plus Plan
Includes Classic Plan coverage plus air conditioning, electrical, steering, front suspension, brakes and more.
Transferable Coverage
Increase your Subaru vehicle's resale value with plans up to 8 years, 120,000 miles and 10 years, 100,000 miles.
Genuine Subaru Parts
Repairs are made with genuine Subaru parts by factory trained Subaru technicians. With Added Security, we do not require the use of non-Subaru parts or "used" parts, no matter how many miles are on your Subaru vehicle.
No Deductible
Plans are available with $0 or $100 deductible options available.
What Does Coverage Look Like?
Click Here for Added Security Details
The Basics about Extended Service Agreement
1. What's the most important thing I should know about an extended service contract?
It is important to know the company that is promising to pay you if your car breaks down. A contract is only as good as the company that backs it. Some dealers offer service contract products other than the Subaru plan. For example, you can purchase Subaru Added Security (the only extended service contract backed by Subaru of America, Inc.) or an extended service contract backed by an independent insurance company, which could be mistaken for Subaru-backed protection. Be careful when considering independent plans. Here are some facts about independent companies:
- The 10 leading independent providers 10 years ago are all out of business today. That means a large number of customers who had valid claims were not paid or received only partial reimbursements.
- Independent providers profit only if their costs are less than what you paid for protection. Subaru Added Security's focus is on customer satisfaction, not extended service contract profits. Subaru wants your next car to be another Subaru!
- On the surface many independent coverages appear to look like ours. The problem is they often require the use of inferior replacement parts, exclude important coverages like wear and tear, or make it extremely difficult to collect benefits.
2. What is an extended service contract?
It is a contract between you and the provider, who promises to pay for specified repairs of mechanical failures during the contract term (less a deductible, if any). It may also be referred to as an extended warranty or vehicle service contract. Here are some key definitions to help you in selecting a plan:
Obligor - a legal term for the company obligated to live up to the terms of the contract (e.g., manufacturer, dealer, or third-party company).
Administrator - the company hired by the obligor to handle claims, instead of doing it themselves (the administrator is not a party to the contract).
Breakdown - definitions vary from "failure of a component to work as it was designed to work in normal service" to "failure due to a defect in materials or faulty workmanship."
Normal wear and tear - when a part is not broken, but simply wears over time during normal use of the car.
Cause and effect - if a covered part fails and damages another part.
Deductible - the amount you must pay for a covered repair.
Surcharges - additional amounts you must pay to include coverage of certain items (e.g., All-Wheel Drive, high-tech components, on-board computers, seals and gaskets).
3. Do I really need an extended service contract?
An extended service contract is an important option. With the high technology built into today's cars, repair costs have risen dramatically and will continue to do so. With just one major after-warranty repair, the contract could easily pay for itself. Subaru is proud of its reputation for reliability and superior engineering. However, anything mechanical could eventually require repairs.
4. Is there any benefit to taking advantage of an extended service contract opportunity while a car is still under warranty?
As with any other product, service contracts are subject to inflationary price increases. By purchasing it now, you can lock-in at today's cost. In addition, if you take advantage of Subaru Added Security at the time of vehicle purchase, you can include the cost in your monthly finance or lease payment. Plus, you may be entitled to benefits in addition to the basic factory warranty, such as car rental, lodging and meal reimbursement for warranty repairs required when you're traveling. Your plan can even include emergency roadside service for a jump-start, gasoline delivery, tire change, locksmith service, road hazard tire protection, lost key retrieval, and computerized trip routing for up to seven years.
5. Why is a Subaru-backed extended service contract the best choice?
Subaru views a service contract as an investment in customer satisfaction, rather than as a profit maker. We know that a satisfied customer will likely be a repeat car buyer. Independent providers/insurance companies have no investment in your next car purchase. This philosophy really makes a difference in the quality of their service contract product, and even more importantly when it comes to honoring your claims.
Questions To Ask Yourself Before Choosing a Plan:
Who do I want to be responsible for protecting me against unexpected repair costs?
- A broker, insurance company or a third party that I never heard of?
- A company that may not be in business when I need them?
- Or is the best choice to be covered by Subaru?
- Who truly cares how happy I am with my Subaru or if I ever buy another one?
- A broker, a so-called administrator or an insurance company?
- Or would I rather have Subaru on my side?
Contract Comparisons
To research details of the Subaru Extended Service Contract plans, and alternatives sometimes offered to Subaru owners, click on Subaru Plans vs. Some Other Plans.
When you're ready to shop for the best extended service contract for your new Subaru, click on Extended Service Contract Comparisons. Then print the handy comparison form to use as a reference when discussing service contract details with your dealer or financing institution.
Subaru Plans vs. Some Other Plans
How To Be A Smart Shopper
To be sure the extended service contract you buy will do what you need it to, make sure it is a genuine Subaru product. Ask to see an actual sample of the contract and read it carefully. Reputable companies will be happy to provide one to you. Don't be misled by fancy brochures.
Extended Service Contract Comparison
Frequently Asked Questions
What vehicles are eligible for Added Security®?
- Added Security was created exclusively for Subaru vehicles. Any Subaru model that is still covered under
Subaru of America's basic warranty is eligible for Added Security unless the vehicle is used commercially or is
equipped with a snowplow.
What is the cost of an Added Security plan?
- Plan costs vary depending on the terms of the plan (e.g., length of coverage, deductible amounts, etc.). Your
local Subaru retailer will be in the best position to give you specific pricing for all of the available plans.
How long does the service agreement coverage last?
- You can select the length of coverage that best suits your needs. You have a choice between eight
different plan terms. You can even choose a plan that covers your Subaru until it is 7 years old or has
accumulated 100,000 odometer miles, whichever comes first. The plan term is calculated from the start of the
factory warranty and at 0 miles.
What should I do if I have a mechanical breakdown?
- Try to get your Subaru back to your Subaru retailer, unless further damage would result from driving it.
Otherwise, you can call our toll-free claims number for assistance. Added Security is honored throughout the
United States and Canada.
What should I do if I need roadside assistance?
- If your plan includes roadside assistance coverage, Cross Country Motor Club will send you a separate
package that will provide a 24-hour toll-free emergency number to call, as well as detailed information about
the many other services available to you.
Will I have to pay a deductible?
- No! You can choose a plan with a zero deductible. However, plans are available with a $50 or $100
deductible - the amount is up to you.
What if I sell my Subaru before the Added Security coverage expires?
- To enhance resale value, you can transfer any remaining coverage to a subsequent owner for a small service
fee. Or, if you prefer, you can cancel your coverage and apply for a prorated refund.